Privacy Policy

Last Updated: 19 February 2025

1. Introduction

This Privacy Policy explains how we collect, process, and protect your personal data when you use our website www.bemodernmeditation.com and any related services. By providing us with your data, you confirm that you are over 13 years of age.
Data Controller:
Legal Entity: Be.
Email: laura@bemodernmeditation.com
Postal Address: Old Pond House, Broad Street, Alresford, SO24 9AN

It is important that the information we hold about you is accurate and up to date. Please notify us of any changes by emailing us at laura@bemodernmeditation.com.

2. What Data Do We Collect and Why

Personal Data is any information that can identify an individual. We collect various types of personal data for specific purposes and based on a lawful basis as described below:

Identity Data: First name, last name, username, title, date of birth, gender.
Contact Data: Billing address, delivery address, email address, telephone numbers.
Financial Data: Bank account and payment card details.
Transaction Data: Details of payments and purchases.
Technical Data: Login data, IP addresses, browser type and version, device information, operating system, and other technology used to access our site.
Profile Data: Username, password, purchase history, interests, preferences, feedback, and survey responses.
Usage Data: Information about how you use our website, products, and services.
Marketing and Communications Data: Your communication preferences and marketing choices.

We may also generate Aggregated Data (anonymous statistical data) which does not identify you.

Purpose & Legal Basis:
We process your personal data:

To provide and improve our services;
To manage our contractual relationship with you;
For marketing and communications (based on your consent or our legitimate interests);
To comply with legal obligations.

If we use your data for a new, unrelated purpose, we will inform you and explain the legal grounds for processing.

3. Sensitive Data

We do not collect any Sensitive Data. Sensitive Data includes information about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, health details, or genetic/biometric data. We also do not collect information about criminal convictions or offences.

Note: If you choose not to provide data that is required by law or necessary to perform our contract (for example, to deliver a service), we may be unable to fulfil that contract. We will notify you if this situation arises.

4. Confidentiality

In the course of providing our services, certain information may be shared that is considered Confidential Information. This includes:

Information you provide in connection with our services.
The fact that you are receiving services from us.

We (and any professionals involved in delivering our services) agree not to use or disclose your Confidential Information except:

When required by law or authorised by you;
When necessary to prevent harm or illegal acts (in which case we will, where possible, discuss the matter with you);
When the information has already become public through no fault of ours.

Professional Note: In our coaching/therapy sessions, as part of our commitment to quality and professional development, certain session details may be discussed in supervision settings in a manner that does not disclose your identity.

5. How We Collect Your Personal Data

We obtain your data via:

Direct Interactions: Through forms on our website, email, postal mail, phone calls, or in-person interactions (e.g., when you:
- Order products or services;
- Create an account;
- Subscribe to updates or publications;
- Register for events;
- Request marketing or resources;
- Enter competitions or provide feedback).
Automated Technologies: As you interact with our website, we automatically collect Technical Data using cookies, server logs, and similar technologies. We may also collect Technical Data when you visit other websites that use our cookies.
Third Parties/ Public Sources: We may receive data from:
- Analytics providers (e.g. Google Analytics);
- Public records (e.g. Companies House);
- Providers of payment, delivery, or technical services;
- Advertising networks (e.g. Facebook, Twitter, LinkedIn, YouTube).

(Note: We have removed placeholder references regarding data sources; any data sourced from third parties is processed in accordance with applicable law.)

6. Marketing Communications

We process your data for marketing communications based on either your consent or our legitimate interests (to grow our business). Under the Privacy and Electronic Communications Regulations:

We may send you marketing communications if you have made a purchase or requested information about our services, or if you have opted in.
If you are a limited company, we may send you emails without your explicit consent; however, you can opt out at any time.
Should you or any third party request cessation of marketing messages, you can click the opt-out link in our emails or contact us at laura@bemodernmeditation.com.

Please note: Opting out of marketing communications does not affect communications relating to purchases or contractual matters.

7. Disclosures of Your Personal Data

We may share your data with:

Service providers (IT, system administration, etc.);
Professional advisers (lawyers, bankers, auditors, insurers);
Government bodies as required by law;
Third parties involved in business transfers (sale, merger, or asset transfer).

All third parties are required to respect the security and confidentiality of your personal data and to process it only for the purposes we specify.

8. International Transfers

Your personal data may be transferred outside the European Economic Area (EEA). Where this occurs, we ensure an equivalent level of protection by:

Transferring only to countries recognized by the European Commission as providing adequate protection;
Using appropriate contractual clauses, codes of conduct, or certification mechanisms;
In some cases, seeking your explicit consent for the transfer.

You have the right to withdraw your consent at any time.

9. Data Security

We implement appropriate security measures to prevent your personal data from being lost, misused, or accessed without authorization. Access to your data is limited to those employees and partners who need to know for business purposes, and all are required to maintain confidentiality.

In the event of a data breach, we have procedures in place to promptly notify you and any relevant regulatory authorities when legally required.

10. Data Retention

We retain your personal data only as long as necessary to fulfil the purposes for which it was collected or to meet legal, accounting, or reporting requirements. For example, we keep customer data (Contact, Identity, Financial, and Transaction Data) for at least six years after you cease being a customer. In some cases, we may anonymise your data for research or statistical purposes, allowing us to use it indefinitely without further notice.

11. Your Legal Rights

Under data protection laws, you have the right to:

Access your personal data.
Request correction or deletion.
Restrict or object to processing.
Request data portability.
Withdraw consent where processing is based on consent.

For more information on your rights, please visit the ICO website.

To exercise any of these rights, please email us at laura@bemodernmeditation.com. We may require additional information to confirm your identity and will respond within one month (or notify you if additional time is needed).

If you are unhappy with how we handle your data, please contact us first. You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO).

12. Third-Party Links

Our website may include links to third-party websites, plug-ins, and applications. We do not control these third-party sites and are not responsible for their privacy practices. When you leave our website, please review the privacy policies of those sites.

13. Cookies

What is a Cookie?

A cookie is a small file stored on your device that helps us provide a better user experience by remembering your preferences and actions.

How We Use Cookies

We use cookies to:

Track your use of our website and improve its performance.
Analyze website traffic and usage patterns.
Provide a tailored experience based on your previous visits.

Cookies are categorized as:

Session Cookies: Temporary cookies that are deleted when you close your browser.
Persistent Cookies: Cookies that remain on your device until they expire or you delete them. (For example, we use persistent cookies for Google Analytics.)
Strictly Necessary Cookies: Essential for the website’s functionality (e.g., enabling purchases or logins).
Performance Cookies: Used to monitor and improve website performance.
Functionality Cookies: Remember choices you make (e.g., language preferences) to enhance your experience.

You can control or disable cookies through your browser settings, but note that this may affect the functionality of our website.

14. Intellectual Property

While this section primarily relates to the content provided during our sessions and through our services (and is not directly part of our data processing practices), please note:

Ownership: Be. retains all Intellectual Property Rights in the materials and content used in our sessions.
Usage: You are granted a limited, non-exclusive, non-transferable license to use such content solely for the purposes for which it is provided.
Restrictions: You may not modify, reproduce, distribute, or record any part of our sessions or content without our prior written consent.
Recordings: No audio or visual recordings of sessions or provided resources may be made without our written approval

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website and, where appropriate, notified to you via email or through in‑app notifications. Your continued use of our services after such changes constitutes your acceptance of the updated policy. We encourage you to review this policy periodically.

16. Contact

If you have any questions about this Privacy Policy or how we handle your personal data, please visit our contact page or email us at laura@bemodernmeditation.com.

This revised Privacy Policy should now better meet the requirements for transparency, data protection, and user rights while ensuring consistency with your brand. If you have any further adjustments or need additional sections, please let me know!